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    Sync issue - error loading data - sync not fully completed

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    sync issue 9 peak pro
    78 Posts 30 Posters 2.4k Views 32 Watching
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    • K Offline
      kaibrownie
      last edited by

      So this is for future activities to disable the suunto plus apps that they can be synced? Is there any chance to sync past activities with activated suunto plus in the near future or are these activities broken forever?

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      • T Offline
        Triumph114
        last edited by

        Same issue this weekend but only with biking 🤔. The only S+ was Weather, I so removed it.
        Latest test sync with Strava is ok, I can review all Suunto App parameters, but sync with relive is not working 😰

        T114

        9Peak Pro, 9 Peak, Spartan Ultra , Ambit 3 Vertical, Ambit 2, X10, Yachtsman
        Diving: Vyper Novo with pressure sensor, Vyper Air, Companion

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        • E Offline
          ecosurf @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos
          Sync failure and failure to upload workouts . Intermittent. I updated watch today thinking it would fix the problem with no joy. I deleted app and am running the watch in basic mode until app update. Do you have an idea when that will happen? Thank you

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          • RaDeckR Offline
            RaDeck @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos Thanks for the update @Dimitrios-Kanellopoulos , yes I never had weather enabled - but HR zones. The 2 walking activities I did in between are synchronizing.
            I haven’t done anything on the watch front nor the App. Once there’s an update the activities should sync as normal right?

            Suunto 9 Peak Pro Titanium Slate

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            • T Offline
              Triumph114
              last edited by

              Do you know if Moves already transferred to that App will be “updated” and so we will have access to FIT files ?

              T114

              9Peak Pro, 9 Peak, Spartan Ultra , Ambit 3 Vertical, Ambit 2, X10, Yachtsman
              Diving: Vyper Novo with pressure sensor, Vyper Air, Companion

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              • kielegatK Offline
                kielegat
                last edited by

                I did a hike in the mountains today. Closed the activity on the 9PP. Tried to open the Suunto app on my iPhone. Got a message that the app needed to be updated (mandatory) Downloaded and installed the update. Sync error. Appears at the optimizing gps sync stage. Tried a lot (except factory reset). Still the sync failure. When I record a new activity (test with cycling profile ) this activity is synced but the hiking activity still does not pop-up. Still get the sync error. Disabled all Suunto plus stuff. No effect. Other Sync data looks complete. Only the activity before the app update is missing. I will cycle tomorrow a 70km activity. Let’s see how this works ( have an alternative measurement with my cycling computer and heart measurement band)

                Suunto 9 peak pro
                Suunto Peak 9 titanium (broken)
                Garmin Forerunner 235 (still working. But Bad battery)
                Suunto Quest (broken)
                Omega Speedmaster Professional (my precious)

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                • DRezvoffD Offline
                  DRezvoff @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos I looked at the analysis of the last two workouts, in one I forgot to set the sensations, and here is the data that appeared:
                  sketch-1752122159736.png sketch-1752122113161.png

                  Suunto 9 Peak Pro Titanium
                  Suunto Spartan Sport WHR
                  Sony Xperia 1, Android 10.

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                  • DRezvoffD Offline
                    DRezvoff @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos During the training, the S+ - Manual interval race function was enabled.

                    Suunto 9 Peak Pro Titanium
                    Suunto Spartan Sport WHR
                    Sony Xperia 1, Android 10.

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                    • Alpha 156.42A Offline
                      Alpha 156.42
                      last edited by

                      My friend’s S9PP also failed to sync.

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                      • Jose Luis Fernández PérezJ Offline
                        Jose Luis Fernández Pérez
                        last edited by

                        Checking the traffic of the app I can see it tries to connect To an invalid url

                        POST /events HTTP/1.1
                        Host: analytics.sports-tracker.com
                        

                        The server responds with a

                        HTTP/1.1 404 Not Found
                        Server: nginx
                        

                        After that, the sync fails.

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                        • T Offline
                          TrickyDickeyRichard
                          last edited by

                          I’ve used SuuntoPlus “HR Zones” during two runs, and both of those ended up with corrupted data. I also logged one walk without any active SuuntoPlus features, and that one worked just fine!

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