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Vertical turns off during charge

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  • F Offline
    freeheeler @Mardee Saxton
    last edited by freeheeler 17 Feb 2024, 18:29

    @Mardee-Saxton
    it’s annoying, but it is not critical. I haven’t had my watch crashing during activities 🤞

    living sideways

    M 1 Reply Last reply 17 Feb 2024, 23:54 Reply Quote 2
    • T Offline
      Tami999 Silver Members @DrSilverthorn
      last edited by 17 Feb 2024, 18:44

      @DrSilverthorn Actually that’s normal. Screen always goes off when its out of hand 😛

      D 1 Reply Last reply 19 Feb 2024, 16:59 Reply Quote 1
      • M Offline
        Mardee Saxton @freeheeler
        last edited by 17 Feb 2024, 23:54

        @freeheeler that’s good 👍🏼

        I think my strategy (sorta sucks to have to have one) will be to add some buffer time after taking it off the charger before I need to head out … it’s going to be back-to-back hiking for 2 weeks so I don’t want the group to have to wait for me (they won’t) while I wait for my watch to turn back on

        https://www.instagram.com/msax24/
        https://www.instagram.com/handstandinstagram/
        Suunto Vertical Titanium Solar

        B 1 Reply Last reply 19 Feb 2024, 00:57 Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @Mardee Saxton
          last edited by Brad_Olwin 19 Feb 2024, 00:57

          @Mardee-Saxton The other alternative is to use Ultra mode, you probably won’t need to charge and routes will work but no map.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 1
          • D Offline
            DrSilverthorn @Tami999
            last edited by 19 Feb 2024, 16:59

            @Tami999 I know that. I think however that it would be good to see the level of charge when charging. Now you have to move the watch slightly to see it. And when you do that, sometimes it disconnects from the charger.

            Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

            1 Reply Last reply Reply Quote 2
            • L Offline
              lilaceo @peegee
              last edited by 25 Mar 2024, 19:45

              @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

              my goooooddd

              F P 2 Replies Last reply 25 Mar 2024, 21:02 Reply Quote 1
              • F Offline
                freeheeler @lilaceo
                last edited by 25 Mar 2024, 21:02

                @lilaceo
                could you please send logs and pm me?

                living sideways

                1 Reply Last reply Reply Quote 0
                • F Offline
                  fondueaufromage Bronze Member
                  last edited by 25 Mar 2024, 21:49

                  I am interested about the issue because I have the same problem on my SV.

                  F 1 Reply Last reply 26 Mar 2024, 05:26 Reply Quote 0
                  • F Offline
                    freeheeler @fondueaufromage
                    last edited by 26 Mar 2024, 05:26

                    @fondueaufromage
                    please send logs and pm me with account email, date, time and timezone logs sent

                    living sideways

                    F 1 Reply Last reply 26 Mar 2024, 13:51 Reply Quote 0
                    • A Offline
                      Audaxjoe
                      last edited by 26 Mar 2024, 13:11

                      I had this on the last FW, it only happened once and I have had no repeat.

                      Suunto Vertical
                      Suunto 9 BARO
                      Garmin Fenix 3, 5
                      Suunto Vector

                      1 Reply Last reply Reply Quote 1
                      • F Offline
                        fondueaufromage Bronze Member @freeheeler
                        last edited by 26 Mar 2024, 13:51

                        @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

                        F L 2 Replies Last reply 26 Mar 2024, 17:45 Reply Quote 0
                        • F Offline
                          freeheeler @fondueaufromage
                          last edited by 26 Mar 2024, 17:45

                          @fondueaufromage
                          exactly. best if you send them immediately, but also worth to try within a day later

                          living sideways

                          F 1 Reply Last reply 27 Mar 2024, 07:20 Reply Quote 0
                          • L Offline
                            lilaceo @fondueaufromage
                            last edited by 27 Mar 2024, 06:54

                            @fondueaufromage YES,

                            1 Reply Last reply Reply Quote 0
                            • F Offline
                              fondueaufromage Bronze Member @freeheeler
                              last edited by 27 Mar 2024, 07:20

                              @freeheeler Thanks for taking in account the problem. I charged my SV after updating with the new version but it didn’t turn off for a reset. Maybe the next time ?!??

                              F 1 Reply Last reply 27 Mar 2024, 19:38 Reply Quote 1
                              • F Offline
                                freeheeler @fondueaufromage
                                last edited by 27 Mar 2024, 19:38

                                @fondueaufromage
                                let’s hope it doesn’t happen again. if it does, please send logs and let me know

                                living sideways

                                F 1 Reply Last reply 27 Mar 2024, 21:52 Reply Quote 0
                                • F Offline
                                  fondueaufromage Bronze Member @freeheeler
                                  last edited by 27 Mar 2024, 21:52

                                  @freeheeler I hope so and I let you know if it is not the case. With the previous firmware, my SV didn’t turn off at every charge.

                                  1 Reply Last reply Reply Quote 0
                                  • P Offline
                                    PhilippeM @lilaceo
                                    last edited by 11 Apr 2024, 13:08

                                    @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                                    Same problem. I thought it was when the battery gets to 100% but this time the watch turns off at 87%. This may be the case when I leave the watch in charge for more than an hour without touching the screen…

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      seanvk
                                      last edited by 11 Apr 2024, 16:35

                                      Will this bug affect map updates? So if there is a map update, because the device shut off while charging you never get the update?

                                      Sean

                                      Suunto Race Titanium
                                      Suunto Vertical Titanium
                                      Suunto 9 Peak Pro Forest Green
                                      Suunto 9 Peak Moss Gray

                                      F 1 Reply Last reply 11 Apr 2024, 18:18 Reply Quote 0
                                      • F Offline
                                        freeheeler @seanvk
                                        last edited by 11 Apr 2024, 18:18

                                        @seanvk
                                        possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

                                        living sideways

                                        1 Reply Last reply Reply Quote 0
                                        • sartoricS sartoric referenced this topic on 16 Apr 2024, 22:38
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