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    Vertical turns off during charge

    Scheduled Pinned Locked Moved Suunto Vertical
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    • freeheelerF Offline
      freeheeler @fondueaufromage
      last edited by

      @fondueaufromage
      please send logs and pm me with account email, date, time and timezone logs sent

      living sideways

      fondueaufromageF 1 Reply Last reply Reply Quote 0
      • AudaxjoeA Offline
        Audaxjoe
        last edited by

        I had this on the last FW, it only happened once and I have had no repeat.

        Suunto Vertical
        Suunto 9 BARO
        Garmin Fenix 3, 5
        Suunto Vector

        1 Reply Last reply Reply Quote 1
        • fondueaufromageF Offline
          fondueaufromage Bronze Member @freeheeler
          last edited by

          @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

          freeheelerF L 2 Replies Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @fondueaufromage
            last edited by

            @fondueaufromage
            exactly. best if you send them immediately, but also worth to try within a day later

            living sideways

            fondueaufromageF 1 Reply Last reply Reply Quote 0
            • L Offline
              lilaceo @fondueaufromage
              last edited by

              @fondueaufromage YES,

              1 Reply Last reply Reply Quote 0
              • fondueaufromageF Offline
                fondueaufromage Bronze Member @freeheeler
                last edited by

                @freeheeler Thanks for taking in account the problem. I charged my SV after updating with the new version but it didn’t turn off for a reset. Maybe the next time ?!??

                freeheelerF 1 Reply Last reply Reply Quote 1
                • freeheelerF Offline
                  freeheeler @fondueaufromage
                  last edited by

                  @fondueaufromage
                  let’s hope it doesn’t happen again. if it does, please send logs and let me know

                  living sideways

                  fondueaufromageF 1 Reply Last reply Reply Quote 0
                  • fondueaufromageF Offline
                    fondueaufromage Bronze Member @freeheeler
                    last edited by

                    @freeheeler I hope so and I let you know if it is not the case. With the previous firmware, my SV didn’t turn off at every charge.

                    1 Reply Last reply Reply Quote 0
                    • P Offline
                      PhilippeM @lilaceo
                      last edited by

                      @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                      Same problem. I thought it was when the battery gets to 100% but this time the watch turns off at 87%. This may be the case when I leave the watch in charge for more than an hour without touching the screen…

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                      • seanvkS Offline
                        seanvk
                        last edited by

                        Will this bug affect map updates? So if there is a map update, because the device shut off while charging you never get the update?

                        Sean

                        Suunto Race Titanium
                        Suunto Vertical Titanium
                        Suunto 9 Peak Pro Forest Green
                        Suunto 9 Peak Moss Gray

                        freeheelerF 1 Reply Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler @seanvk
                          last edited by

                          @seanvk
                          possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

                          living sideways

                          1 Reply Last reply Reply Quote 0
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