HotFix release 2.25.66

[dombo]

@sartoric I know it is not useful to just send logs. This is why I wrote here, so someone can contact me in case it is not already identified bug or suunto need more info.

[sartoric]

@dombo
Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

[Mff73]

@sartoric said in HotFix release 2.25.66:

@dombo
Well I would do it the opposite way … I would contact someone to communicate the log id and the issue

Yes, but for those who don’t know who to contact, the circle may never loop.

[dombo]

@sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

[Jugger]

I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

[angel33]

Hi all,

this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

If I try to customize sport mode for Snorkeling, I see the displays for running.

Any help is more than welcome.

Thanks in advance,
Angel

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Suunto Ambit2 Sapphire
Suunto Elementum Aqua
Suunto Vertical Titanium Solar (2.25.66)
Android 13, Galaxy S21FE5G
Suunto App 4.73.3 (4073003)

[Brad_Olwin]

@lexterm77 I have seen this a couple times but cannot reliably replicate it. A watch reboot should fix it.

[unocz]

So i got the new fix but my watch always count only 7 or 9 meters of swimming…
Any ideas?

[freeheeler]

@unocz
what swim style do you practise?

[unocz]

@freeheeler Open water swimming (basic)

[freeheeler]

@unocz
this is the selected sport mode, as I understand.
I just wonder if you did a simple breaststroke (hands always in the water) or freestyle (hands out of the water to move them forward again)?

[Highlands]

@unocz I swam today. When your hand is in the water, you lose the gps connection. Now and then you have to get hand out of the water at surface.

[unocz]

@freeheeler

Just the normal swimming with hands under the water all the time ….

[unocz]

@Highlands
But that’s a joke or? That means it’s impossible to record your track while swimming. It tought this update should fix it. Older models don’t got that problem or?

[sartoric]

@unocz
In fact, if you keep your watch always under water there is no way for the GPS signal to reach it.

[unocz]

@sartoric

Wow, ok so I have to deal with that….
Thanks anyway

[freeheeler]

@unocz
yes, but that’s the same for every watch.
satellite signals do not enter the water at all. no chance to calculate your position when the watch is submerged only a tiny little bit

[unocz]

@freeheeler
Yes I just realised that

[freeheeler]

@unocz
what you could do, if you prefer breaststroke, get an inflatable safety buoy with a small wallet compartment and put the watch in there. of course you need external HR and stroke will not be counted, but distance will be correct. downside: you can’t see your time and distance during the activity.
alternatively put the phone in there and track with SA?

[lexterm77]

I got another crash, Had battery performance, target distance, heart rate z1, S+ weather insights and active look, breadcrumb nav, it crashed exactly before target 50% notification. This also happened before right at 50% of target set last time.