I’m just about to get my old ambit 3 peak out of the cupboard it had better battery life than my vertical currently gets!!! Same as my sons sunnto 9 baro

@dankcushions said in Title: Long-time Suunto user — bitterly disappointed with the Vertical: eg, open https://forum.suunto.com/category/14/android-issues-bugs or https://forum.suunto.com/category/17/ios-issues-bugs whilst logged out (or in a incognito session) and you can’t view the contents of posts without logging in/creating an account. I don’t know what why it was made like that in the first place (watches categories for example, including all complaints, were always public), but I changed privileges so that those categories topics are visible for guests. i see you’re getting the usual patronising and downvoting by certain members of the suunto defence squad. I don’t think it’s particularly controversial to suggest that suunto’s software has lagged behind it’s hardware (which is typically excellent), and that seems to be a fairly accepted view in other places (eg the suunto subreddit). Constructive criticism and specific issue reports are always welcome

I also have this problem and unfortunately the plan for the next days does not appear in Suunto Guide. What should I do in this case?

(in my case) the second chart is based on the longest (single) activity done in the last 4 weeks.

@sartoric so maybe there’s a language barrier thing going on. As a gear reviewer, I try to use the device like a normal customer would. This means, if I have issues, I try to resolve the issues using the methods that a regular customer would have. A regular customer does not have a PR contact to reach out to. Yes, part of my review experience includes customer service and issue resolution. I emailed support-en@suunto.com with my issue and detailed my troubleshooting attempts. It took them 4 days to respond. Their response included repeating all of the troubleshooting steps that I already took and then suggested that I reach out to Samsung to revert my phone OS to a previous version that would allow me to connect to the Wing 2. (super problematic advice for many reasons) So, I went to the forum hoping I’d get some help with escalating this as a bug request. Instead, I received unhelpful and frankly rude exchanges. I did finally reach out to my PR contact, who then went to Suunto and they duplicated my issue and recommended a solution. I had to find another device that could connect to the Wing 2 and update the Wing 2 software to the current version. Once I did that, I was able to connect the headphones to my phone. So again, the issue was with Suunto out of the box programming and had nothing to do with me or my phone. Again, a normal person wouldn’t have had access to the resolution, which is a huge problem

@VoiGAS i don’t run, i will see while hiking

@jannis

@Tieutieu but thank you for all your help

@fondueaufromage And to be clear, I get these alerts mainly while not doing any sport. S9PP just vibrates but nothing is shown on the display and nothing happens on iPhone.

Tested again today, icon was def the one with the belt before and during the run. I also completely removed the watch for a few minutes to make sure it wasn’t showing OHR data on screen, and it continued to give valid numbers so must have been the belt. Also I see that still the fit file has no record of the TRACKR belt in device_info, so I’ll just assume that Suunto doesn’t populate this in the fit file for whatever reason. So maybe yesterday it was actually showing the belt data on screen, and the fact that the spike at the beginning showing on the watch but not post run activity/fit file is some other reason

I had this too, and it went away with a restart. My suspicion is that it has something to do with offline map updates. I got the “map update” screen while starting charging yesterday with no update ongoing (AFAIK). After the firmware install, I kept getting that notification every time I was checking the map. Gone after the restart. Hope it won’t bother me this we in Berlin

@Frederick-Rochette I’m very pleased that a solution has been found and greatfull to the developper. It works well if needed, but nevetheless I agree with you and wish we could have a fully integrated solution, based on SA (like coros or garmin).

Interesting video on zone sense on the nakan. ch channel Sorry it’s French but YouTube now allow live translation hope it will help some to better understand zone sense There is also a blog post to read that I did not had time yet to discover

I also encountered that bug and first thought it wouldn’t work. If you look closely, you should be able to see a marker in the grey area after 10min. The good side of the bug: when it turned green I know that I temporarily crossed LT1

@gdimos it has changed to at least 15 minutes (I would assume of good quality data). If it doesn’t show in the watch widget called progress that information I would be surprised? https://www.suunto.com/en-gb/Support/Product-support/suunto_9_peak_pro/suunto_9_peak_pro/widgets/progress/