@Stoke80 Suunto’s Telegram forum for the Spanish community, it is moderated by people working at Suunto.

@g0mib0y there is an issue with the OHR firmware, an update should be released this month.

@Feenadk I experienced the same issue with Humango. But in my case, I didn’t see the workout in the Guides in the Suunto App at all. It turned out that the problem was in the programmed heart rate, pace or power ranges in the planned workout. Once I changed the ranges, I saw the workout in the Guides and it synced with the watch.

@dhameljolette said in Heart rate monitor in the cold:

Hi Suunto community,
I get very inaccurate HR using the watch sensor (not the strap) when I am ski touring/walking up a mountain, in winter tenperature that are pretty mild around 0 celsius.
My watch measures my heart rate between 80 and 120 but when I manually measure my HR at my carotid, I get results between 150 and 160bpm.
Is that a common problem to have or is my Peak Pro 9 defective?
I downgraded the software and got the same issue.
Thank you!

I don’t own a 9PP myself, but I am consider to buy the 9PP OR the Race S. After doing quite some research, it seems that the OHR on the 9PP isn’t perfect. The Race S seems to have a better OHR. However, leaving the Race S aside, from what I have seen in reviews on the 9PP this is what I have noted:

When the reviewers show their graphs, running with the 9PP alongside other heart rate monitors (straps, other watches, …) on the same run, it seems usually that the 9PP have problems at the beginning of the run, while later on doing pretty well. My initial thought on this is that it is due to the fact that the sensor on the 9PP isn’t perfect - and at the beginning of the runs, people might be colder etc, it has problem getting an accurate read. However, after running for a moment, and people get warm with all what that means (slight swelling, clock sits tighter etc etc) the 9PP does a decent job.

So my interpretation is that your 9PP is probably not broken. And I would prefer the 9PP over the Race S, but this is one of the downsides with the 9PP.

Try placing the watch tighter and perhaps a bit higher up on your arm (I know it doesn’t sound to comfortable) but I think that is the best you can do.

@jjorgemoura, Other people can verify, but I believe this is a ‘feature’ of the custom battery mode to use the custom mode if there is any change to the default settings ( such as GPS quality, screen off in 10s, etc…). As a test, try starting a training in custom battery mode, with all the default settings, you can end|discard that training, then start a new training. If my hunch is correct, the battery mode should now use the Performance option.

@moreusernameftw in the app press the little watch icon on the upper right corner (Android), and you will find the sport mode customization in the screen, after the S+ apps and guides.

I’m encountering an issue where the Suunto app is causing my phone to reboot, even when not in use. I’ve tried reinstalling the app, updating it, and setting battery settings to “Unrestricted,” but the problem persists after two days.

Uninstalling the app stops the reboots entirely, confirming the app is the cause. Help me PLEASEEEE!!!

Bonjour a tous,
J’utilise une Suunto 5 peak depuis 1 an, que j’ai connecté à mon capteur de FC (Polar H9).
D’habitude tout va bien, à la fin d’une activité la montre charge 20 sec le temps de tout synchroniser et mon activité se télécharge sur mon application…
Or depuis ce matin, en revenant d’une sortie vélo, ma montre reste bloqué sur l’écran “synchro données FC” avec le petit chargement… Cela fait 3h que rien n’a bougé…

Je ne peux pas quitter cette synchro, j’ai essayé de déconnecter et reconnecter ma montre, d’enlever et remettre la pile de mon capteur de FC mais rien…
Le seul moment où je n’ai plus cet écran c’est quand je reçois une notif qui s’affiche donc sur ma montre.
Quelqu’un a t’il déjà eu ça, et/ou sait comment arrêter ça ?
Merci !
Björn

Re: Suunto 5

@DavidCheesman

Just to check:

Are you also syncing via cable to a computer running SuuntoLink?

@Dwartus

And may i ask what the feedback was from suunto?

@Tieutieu
Thanks for clarifying. Looks like the issue is in temperature sensor. Today during a hike watch had correct altitude data until I stopped the trekking exercise and had some ice climbing- then I noticed that temperature was not indicated and altitude was growing higher and higher. On my way back I launched trekking again expecting it to switch to gps altitude mode but it didn’t help - altitude was not indicating but ascent went up to 22000 meters. Now sitting at home looking at my watch I see temperature showing minus 15c while of course it’s 20+.
I’ll switch exercises to altimeter mode, turn off storm alarm and this looks like an end to barometer usage in this watch.