@Bjuanito are you talking about this one?

@dankcushions said in Title: Long-time Suunto user — bitterly disappointed with the Vertical: eg, open https://forum.suunto.com/category/14/android-issues-bugs or https://forum.suunto.com/category/17/ios-issues-bugs whilst logged out (or in a incognito session) and you can’t view the contents of posts without logging in/creating an account. I don’t know what why it was made like that in the first place (watches categories for example, including all complaints, were always public), but I changed privileges so that those categories topics are visible for guests. i see you’re getting the usual patronising and downvoting by certain members of the suunto defence squad. I don’t think it’s particularly controversial to suggest that suunto’s software has lagged behind it’s hardware (which is typically excellent), and that seems to be a fairly accepted view in other places (eg the suunto subreddit). Constructive criticism and specific issue reports are always welcome

@mil57 hmm, according to answers from other users, I think that you’d need to be more specific with your question. Are you interested in your overnight HRV for your recovery? If so, then see my answer. Are you interrested in HRV from your activity? In that case refer to this answer and keep in mind that prerequisite for the HRV recorded during activity is this Hope that helps!

@David-Kleman same problem for me. HR is only accurate for me during total rest (Sleeping, sitting still…). As soon as I move my arm or even only my fingers (typing on a keyboard), the HR increases slowly and locks to higher heart-rates. Sometimes even double the actual one. It almost instantly recovers if I take of my watch and put it back on or it slowly recovers over time if I do not move at all for approx. 1 minute. Not only the sensor is bad but also the algorithm seems to favour fast increases above fast decreases. Therefore, misreadings due to movement (high values) seem to establish quickly but correct (low) readings afterwards are ignored and HR recovers to correct values too slowly again which makes the bad accuracy even worse. I tried everything that is recommended for OHRs and never had these problems with my previous forerunner and vantages which were spot on for normal daily use and light activities like hiking or steady and slow running under easy conditions. Therefore, I never even dared to try the OHR during exercise since I anyway always use a HR strap during sport. As OHR readings during sleep are accurate, I in the end decided to stick with the Race S as the new Garmin alternatives are way too expensive. As daily tracking is so bad, recovery and resource metrics might not be as accurate as supposed but I see these metrics anyway more like a fun gimmick. But before ordering I never expected the OHR reading to be a problem during normal daily tracking as this was never an issue with any other watch from other brands over the last years. Probably would have not ordered it had I known that before.

With the beta FW in I did 600 yards in the pool and still the stroke detection doesn’t work… everything is detected as free (free, breast, back). Once change I did see was, when there was a change in stroke during a length, the next turn wasn’t detected.

@Pep-Carbonell only accurate method is a professional lactate measurement on a treadmill. If you can not do that or you don’t want to spend the money, a field test like a 10km Time-Trial/Race or 1h all-out is the most accurate you can go. The average HR for the last 20 min is in the ball park of ±3 BPM of your lactate threshold. If you do that 2 or 3 times over the next months to reduce daily influences you will be able to quite accurately narrow down your HR at the lactate threshold. Formulas like 90% of HRmax are way to inaccurate and can be ±20 BPM off. ZoneSense is already more accurate but can still have around ±10 BPM inaccuracy as scientific works could show. A deviation of 10 BPMs is quite good compared to the other calculation methods but it’s still huge if you want to train correctly in the zones.

Received feedback from the support team. They tell me that the Peak Pro is no longer manufactured, nor that they have the parts to repair it. Not sure why they talk about parts, as to me, the issue had nothing to do with “mechanics” (but hey I’m not a techncian). Their position is “we can maybe fix it, but a cost that wouldn’t be relevant to you”, so instead, they offer to me a replacement with another device. With an incredible discount of 10€ !!! Quite interstingly, the Peak Pro is one of the models they’re offering in this deal of the century. Yes. The same model that is not manufactured anymore and for which they have no spare parts if there’s an issue. Just bought a new Sports2. But with a “I give these guys one last chance, before I move to G” approach, as I’m pretty pi**ed off, the failure happened after a failed update (according to me, but once again, I’m no Suunto technicain), 2 weeks after the warranty expired, and by the fact that the support is putting me in a position where I have no other option that to buy a new device. Aren’t they clamining they are a sustainable company? “Repairability” is the basis of being sustainable, especially for a device that was first realseased less than 3 years ago. Or is the image they want to give some sort of green-washing. Anyways…

@lessthanmore I’ve reached out to Suunto, that gave me some directions that didn’t work. Now I’m waiting for a new reply after that the problem will be managed by the technical team. I’m quite sure that the issue is connected with the update of the apps.

@Egika Hi, I’m also waiting for Suunto to get moving and expand its range of applications dedicated to kitesurfing!! Today, nothing is offered and there is no way to connect your watch to the surfr application.

Hello, today we noticed this issue on my wifes 5 Peak. Unfortunatelly it has already 2.5 year so it is not under warranty anymore. And she is light user, and not wearing it while washing dishes, showering, sleeping etc. Only around 9hours a day during working days only and then while cycling/hiking but thats few times a month. [image: 1753289160907-img_0635.jpeg]

Discussion here. Re: BUG: Intermittent music controls I have similar issue with my vertical despite having music enable is Suunto app settings