@jannis

@pavel.samokha Thanks for your help! I was finally able to sync the Vertical with my beefy iPad (256GB). So the activity is off the watch, but it is now “stuck” in the app, is not accessible, and does also not sync with Strava. I can see it on my iPhone, but if I try to open it (on both the iPad and the iPhone), the map is grey. The stats are showing and are correct, but I cannot access the activity otherwise. None of the buttons work. The back button does work, however. The app eventually crashes if I just wait and do nothing. The iPad app still shows the a pop up with “Uploading activity,” but that’s been there for many hours now. It looks like a sync issue to the cloud now. I did send the app logs to the customer service, but didn’t hear back. I’ll re-send them, both from the iPhone and the iPad. Thanks!

@Marro have the samee sometimes with the new Race 2. Suddenly the belt Connection fails…

@Chen-Avinadav There is nothing wrong with your Race S or the GPS reception. Upload the .fit exercise file to an analysing site and you will see that the pace/speed variations are smoothly and slowly registered second by second. The Suunto ‘bug’ (as many of us would call it) lies within the Suunto App presentation and graph scale coarseness. It doesn’t have anything to do with the length of the activity; instead the presentation ‘bug’ is triggered by too small pace variations. Look at your 41 minute exercise. At the very beginning is a smooth acceleration from something like 8:00/km. Also at the ending minutes there is a ‘downwards spike’ of pace drop registered to 8:40/km. At the other pace extreme you hover around 4:40/km. That is a 4 minute difference which allows the Suunto App to draw ‘smoothish’ curves. In the 82 minute Run session, the pace span is a mere 1m20s circa (4:24-5:44-ish/km), and somehow the Suunto App then thinks it is A-OK to draw a rough sketch of the pace variations; with very few points. Back a few months ago, when I cared about this issue and actually reported it in this forum, I tried to create smooth graphs by walking at the beginning of every Run session. But due to some delay incorporated in the Suunto App about when to start plotting the pace curve, I had to walk for an overly long time to make that happen. If memory serves me, more than 40 seconds. I decided it to be too much of a hassle…

With the beta FW in I did 600 yards in the pool and still the stroke detection doesn’t work… everything is detected as free (free, breast, back). Once change I did see was, when there was a change in stroke during a length, the next turn wasn’t detected.

@brave_dave thank you so much, I see… My last 20 minutes of a 10k race and my Zonesense anaerobic thershold are quite similar (+/-2bpm). But then, there’s the widget on Suunto Run (the watch) that tells me that my lactate thershold is 12 or 14 bpm lower than the other methods and this confuses me, I guess it’s wrong. Anyway, thanks again.

Received feedback from the support team. They tell me that the Peak Pro is no longer manufactured, nor that they have the parts to repair it. Not sure why they talk about parts, as to me, the issue had nothing to do with “mechanics” (but hey I’m not a techncian). Their position is “we can maybe fix it, but a cost that wouldn’t be relevant to you”, so instead, they offer to me a replacement with another device. With an incredible discount of 10€ !!! Quite interstingly, the Peak Pro is one of the models they’re offering in this deal of the century. Yes. The same model that is not manufactured anymore and for which they have no spare parts if there’s an issue. Just bought a new Sports2. But with a “I give these guys one last chance, before I move to G” approach, as I’m pretty pi**ed off, the failure happened after a failed update (according to me, but once again, I’m no Suunto technicain), 2 weeks after the warranty expired, and by the fact that the support is putting me in a position where I have no other option that to buy a new device. Aren’t they clamining they are a sustainable company? “Repairability” is the basis of being sustainable, especially for a device that was first realseased less than 3 years ago. Or is the image they want to give some sort of green-washing. Anyways…

@Danny-Labrana I didn’t know you could do that either so thanks to you for asking the question & thanks to @Mff73 for providing the answer

@Egika Hi, I’m also waiting for Suunto to get moving and expand its range of applications dedicated to kitesurfing!! Today, nothing is offered and there is no way to connect your watch to the surfr application.

Hello, today we noticed this issue on my wifes 5 Peak. Unfortunatelly it has already 2.5 year so it is not under warranty anymore. And she is light user, and not wearing it while washing dishes, showering, sleeping etc. Only around 9hours a day during working days only and then while cycling/hiking but thats few times a month. [image: 1753289160907-img_0635.jpeg]

Discussion here. Re: BUG: Intermittent music controls I have similar issue with my vertical despite having music enable is Suunto app settings